Ninety Seven Bros Sdn. Bhd.
Registration: 1220885-K

No. 129A, Lebuh Kota Permai 1, 14000 Bukit Mertajam, Pulau Pinang, Malaysia

Email: info@97bros.com

Phone: 04.506.2797

Contact

Ask us anything! Fill out the form below and we’ll get back to you soon. Questions submitted through this form are monitored 24/7 so you can expect a sooner reply.

You can also get in touch on Facebook and Instagram.





Shipping & Delivery

97Bros offers free shipping within Malaysia via GDEX and RM30 for Singapore via FedEx. A complete list of countries we ship to, along with their prices and delivery times is available here.

Handcrafting time for paracord bracelets vary from 3 days to 1 week depending on current workload. Merchandise and Bold Collection bracelets are usually fulfilled within 3 days.

Returns & Exchanges

If the product you received was defective or damaged, please contact us immediately. Defective products must be returned with their original packaging.

97Bros does not allow returns, refunds, or exchanges once payment has been received. Please read through our sizing guide carefully before placing an order.

Payment

97Bros accepts payments through online bank transfers and credit cards via iPay88. You should receive an email confirmation containing your order number and receipt immediately.

We use industry standard TLS encryption to ensure your personal information is safe.

Sponsorships

Social media: We’re looking for accounts with a) interesting and original content and, b) high rate of engagement from your followers. If you think you qualify, send us an email at info@97bros.com. Include handles or links to your profile.

Event: If your event is related to the fashion, art, or entertainment industry, and you’re expecting over 2,500 visitors, get in touch with us via email with more details.

Publication: Publications with a circulation greater than 7,500 please get in touch with more details.